Eye Bikes guarantees all parts for 90 days to
be free of manufacturing and materials defects
and to withstand normal functioning.
Eye Bikes guarantees frames and forks for 180
days to be free of manufacturing and materials
defects and to withstand normal functioning. In
addition, any potential defect in frame or fork
manufacturing or workmanship will be reviewed
for up to 6 months. This warranty includes any
major paint loss due to improper application during
assembly, broken welds due to improper manufacturing,
bent or deformed tubing (due to material failure
only), asymetrical alignment due to improper manufacturing,
and obvious malfunctions in the normal operation
of the bicycle caused by improper factory assembly.
warranty does not include any defects caused by
unauthorized or unreasonable use of the product,
including, but not limited to, accident, negligence,
abuse, and/or improper assembly and maintenance.
or alterations made to the product by anyone other
than a qualified bicycle mechanic from an official
Black Eye Bikes retailer will render this warranty
To Make a Warranty Claim
For warranty claims, please first contact the dealer where your purchased your bike or frame. Your dealer will help you process your claim.
Then, if you need further assistance, please contact us at firstname.lastname@example.org